1 reviews | Active since May 2017
online cellphone contract
I app**** for mtn contract online on 15-02-2018 till to date no response received, I called their call centre they keep on sending me from pillar to post, they will saying they don't work with online application I should dial another number when I dial it send me back to them. I send an email to ********** on 20-02-2018 they I got Ticket #: ********** 0 nothing happened from there. Someone suggested I should email ********** on the 22-02-2018 still waiting. This is a worse service I have ever had in 2018.
Good day Sunnyboy,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your query through to our Sales Management for urgent assistance. you will be contacted as soon as is possible.
Kind regards,
Ishie.
Complaints management team.
Best regards,
Good day Sunnyboy,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your query through to our Sales Management for urgent assistance. you will be contacted as soon as is possible.
Kind regards,
Ishie.
Complaints management team.
Best regards,