LS
Lebogang S
1 reviews | Active since Jan 2014
14 Apr 2016, 20:58
Online application for additional contract
My name is lebogang serache, i have an existing phone contract with mtn. I want to add another contract and dd the online request 3 days ago but no one is getting back to me. I called the sale contact center they told me they have been offline since yesterday. I need help urgently
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MTN South Africa's replyOfficial
15 Apr 2016, 08:25Hello Lebo24,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our sales team to assist with the additional line under account profile. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our sales team to assist with the additional line under account profile. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply15 Apr 2016, 08:25
Official
Hello Lebo24,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our sales team to assist with the additional line under account profile. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an urgent escalation has been sent to our sales team to assist with the additional line under account profile. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,