BD
Bennedict D
1 reviews | Active since May 2016
08 Jun 2016, 18:47
Ongoing problem
<p>I've experienced contract problem with Mtn and its been ongoing thing,last week i was told that my number will be migrated to prepaid ,yesterday i received sms saying I'm still owing R297.50.When i call their call centre they are saying I'm owing R128.50.my question is for what?</p> <p> </p> <p>Mtn failed to give me what i've asked for and they expect me to pay them and none of their managers bothered to call me.Guys this is really ****ing off and very disturbing.i did not ask for discount or anything for free from them so they musnt treat me like trash</p> <p> </p> <p>MTN South Africa your service sucks a lot,you guys are pathetic</p>
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MTN South Africa's replyOfficial
09 Jun 2016, 14:50Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for taking our call, we have logged a billing query to for the outstanding amount of R297.56.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply09 Jun 2016, 14:50
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for taking our call, we have logged a billing query to for the outstanding amount of R297.56.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,