Ongoing Bad service

GUESS WHAT...EVEN AFTER PAYMENT PLAN IS IN PLACE I STILL GET DISCONNECTED ( 07/04/2015) AND PAYMENT DEMANDED. AS USUAL IT TAKES OVER 40 MINUTES FOR THE CALL CENTRE TO ANSWER AND THEN YOU HAVE TO REPEAT YOUR ENTIRE STORY AS CALL CENTRE CONSULTANT HAS NO IDEA OF ANY PAYMENT PLAN . SHE THEN ARRANGES A NEW PAYMENT PLAN SO THAT I CAN BE CONNECTED AGAIN. ...JUST WHAT SORT OF A CIRCUS IS MTN RUNNING....<br> <br> PLEASE DONT INSULT ME WITH YOUR NORMAL ...\ we thank you for taking time to raise your concerns with mtn and we look forward to improving the service"...THIS NEVER HAPPENS...I WILL BE LOOKING AT RAISING THESE ISSUES ON OTHER PLATFORMS...<br> <br> ...THE BUCK STOPS HERE !!!"""