ONE YEAR, AND STILL THIS ACCOUNT HAS NOT BEEN SORTED OUT!

This is my THIRD complaint towards MTN since September last year. And it is almost September again. ALMOST ONE YEAR, AND STILL THIS ACCOUNT HAS NOT BEEN SORTED OUT!

MTN. You keep on saying that you passed a credit, which has NOT been done. We went to a MTN shop front, and got the account history printed. NO credit of R4952.72 has been passed, and now you suspended my line, and this is business contract!

I have been liasing with MTN's ***** department, ICASA, and who knows who else, the ***** department tells me to contact the customer care department, who then tells me to contact the ***** department! AND NOW I CANNOT DO BUSINESS BECAUSE OF YOUR INCOMPETENCE! FIRST YOU ***** MY AIRTIME THEN YOU WANT TO TAKE MY MONEY, AND NOW YOU ARE *****ING FROM MY BUSINESS! SORT THIS OUT TODAY! I WILL MOVE OVER TO ANOTHER NETWORK PROVIDER IF THIS DOES NOT GET SORTED OUT TODAY! AND I WILL NOT PAY THE DIFFERENCE SINCE WHAT I STAND TO LOOSE IN BUSINESS WILL BE MUCH MORE, YOU, MTN WILL PAY THIS TO ME!

I have asked you to pass the credit NUMEROUS TIMES NOW! So I can see exactly what is going on, on this amount so I can pay the difference. And settle and get this account up to date!

Pass the credit, mail me the statement with the CORRECT AMOUNT WITH THE CREDIT PASSED, SO I CAN PAY THIS!

AGAIN, ONE YEAR, AND THIS **** HAS NOT BEEN SORTED OUT! HONESTLY! AND I HAVE BEEN WITH MTN FOR YEARS NOW!

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