One Very angry PAST MTN customer. Get your act together!
I have been a customer with MTN since 2003 and have been on contract since that time until my work permit expired and by law apparently, I couldnt renew my contract so I went to pay as you go!
Now, I have permanent residence. I return to MTN to get a new contract and low and behold, now they decline me because I supposedly owe them money! Honestly, first time I have heard of it PLUS no one has contacted me over the issue to resolve this.
This account is not on my credit report so MTN is just stuffing me around.
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MTN South Africa's replyOfficial
12 Jun 2019, 14:34Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply12 Jun 2019, 14:34
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
's updateReviewer Update
15 Jun 2019, 11:37Sizwe I have heard nothing from you nor have I received a cell phone contract. This how now been weeks of delay. This is very unprofessional
's update15 Jun 2019, 11:37
Reviewer Update
Sizwe I have heard nothing from you nor have I received a cell phone contract. This how now been weeks of delay. This is very unprofessional