One problem after another

<p>I went to upgrade my contract only to be told that i had already upgraded my account.Since i had not done the upgrade i was asked to do the procedure to reverse the bogus upgrade that was done on my account.After the procedure i was advised that i could now take a new contract . I took out a new contract.I checked the following month i was in the R500 charge when i took a 399 per moth contract , that is when i discovered that according to MTN i did not have any contract with them and i was eligible for upgrade, I phoned the store in fourways to finfd out what had happened and she reckoned to me that MTN had reversed even the correct contract and hence she needed to capture the contract again. I havent heard from her and any effort to contact MTN fourways is fruitless ,the number never gets answered.i am now forced to go and cancel the existing contract and in the event that they get their things together they can capture the contact again, The sales consultant is Zandile Lusiti. She does not however take much of the blame as she had done her part, its the guys that reversed the contraxct and never bothered to check their stuff.</p>