One Month Later and still no resolution

Jason Cleghorn:<br> MTN ***<br> <br> In January I cancelled my MTN account of 12 years. I ported my number over to Cell C. This was done successfully - and I had no outstanding Debt with MTN. You even refunded me ZAR 1,400 for over charging of that account<br> <br> Previously to this, I upgraded my Blackberry to the Z10 around January 2013 - at that time I also cancelled my 3g contract at MTN Woodlands Pretoria East<br> <br> I now receive a very threatening call from Shapiro Sheik Defries & Associates who claim I have an outstanding balance of ZAR 1,886.86 on the telephone number ***<br> <br> I have now tried on 7 occasions to sort this out - I have spoken to a Nonhlanhla Hadebe from your Legal Department who promised to help me but has not - then another lady called after my report on Hello Peter and also promised to help me - but to no avail.<br> <br> I know I had a contract account of good standing over 12 years for the number ***<br> I am unsure as to what the number *** is?<br> I believe my 3g card to be *** <br> <br> MTN are saying that they have no proof that I cancelled the 3g contract - but surely they can view on your system the last time that data was used on the 3g Card. HELPPP!