ONE DISAPPOINTMENT AFTER ANOTHER - NOT SO BOZZA

Another month, and still no changes.

Last month my services got suspended because of payment, however, the payment requested is not the agreed amount.

I spoke to a certain Alice van der Merwe, whom acknowledged the error (being, billed for a device that I do no own) and stated that she will try her utmost best to have it sorted with the Team Leader of the sales consultant being a certain Sharika.

It has been a month since our telephonic discussion and still no changes.

No feedback from Sharika to date.

And another sms stating that my outgoing services has no been suspended.

Call centre cannot help me, as I have to return to point of sale.