JR
Juilanau R
1 reviews | Active since Jun 2012
04 Sept 2015, 09:17
One by one you are losing customers......
Good day,<br> <br> I've logged 2 queries with this company at the start of July and on 17 July. I then proceeded to log a complaint on HelloPeter to get feedback on these queries on 22 July. The feedback I got on 3 August(!!!) was:<br> <br> \Hello Joolz
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MTN South Africa's replyOfficial
04 Sept 2015, 14:24Hello Joolz,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have emailed a copy of the June statement to you as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have emailed a copy of the June statement to you as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
MTN South Africa's reply04 Sept 2015, 14:24
Official
Hello Joolz,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have emailed a copy of the June statement to you as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have emailed a copy of the June statement to you as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica