ONCE AGAIN THE SAME WORST EXPERIENCE !!!!

cannot begin to express my dissatisfaction and anger at the countless days that I have been inconvenienced by MTN's pathetic service and unreliably, I HAVE BEEN TRYING TO GET MY ACCOUNT SETTLED FOR THE PAST 5WEEKS AND THERE IS NOT ONE OF MTNS *********** CONSULTANTS WHOM CAN ASSIST ME, I GET TRANSFERED FROM ONE PERSON TO ANOTHER AND STILL NO ONE CAN ASSIST ME, THEY ALL ARE USELESS <br> <br> Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.<br> <br> Kindly note that the settlement amount has been sent to you as an SMS as per Ref *** ,please check.<br> <br> Regards<br> Nompumelelo<br> REQ:*** <br> <br> <br> AGAIN NO ONE HAS GOTTEN BACK TO ME AS PROMISED, I NEED A AGENT TO CALL ME ***) THIS IS MY NUMBER, I DONT KNOW WHAT IS WRONG AS HOW CAN IT BE SO DIFFICULT TO ASSIST IN RESOLVING THE MATTER???? OR ARE YOU JUST REFUSSING TO ASSIST AS IT IS GOING ON FOR OVER A MONTH NOW WHEREBY NO ONE AT MTN CAN ASSIST, MAYBE MTN STAFF NEEDS TO BE TRAINED ON HOW TO ASSIST CUSTOMERS INSTEAD OF JUST NOT DOING WHAT THEY SUPPOSED TO