ZN
Zahidah N

1 reviews | Active since Mar 2017

14 Mar 2017, 09:46

Once again.....the PATHETIC service award goes to MTN

<p>Once again MTN has messed me around for the hundreth time. In December 2016 I did my upgrade at the Ottery Hypermarket store, to date my upgrade has still not been correctly done. I have called Mtn Numerous times, emailed them, received reference numbers, emailed additional documentation, even went as far as goinjg back to the store.</p> <p>I am sooooo peeved off with MTN, am really thinking of changing over to another service provider.</p> <p> ********** 662</p> <p>From 1 ****ed off client</p> <p>Zahidah</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply16 Mar 2017, 22:31
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Please be advised that the package migration to My MTNChoice+ S has been processed for the mobile number 083****662.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***