Once Again No Help From MTN

My business cellphone account is just over a year old. I am however assured that it is on 'the old system' and so no-one at MTN is able to access it or to offer me assistance.

Furthermore, I am unable to pay my account using the MTN app or my bank account app. How is this convenient?

Are MTN oblivious of the price of fuel or the Century in which we live?

It seems they are not in the business of offering a convenient and easily accessible service to customers. I have been informed by more than one obtuse operator, sadly lacking in training, that they can't help me and don't really care that they can't or that they are inconveniencing a paying customer.

SHOCKING MTN