NS
Nazier S

1 reviews | Active since Dec 2014

05 Apr 2019, 09:52

Once again MTN provides ****ty service

So once i am here to write once again another complaint about this pathetic company. After recently taking out a contract for my wife whereby she was due to receive the 20gig and 14gig promo we once again have not received this.

I escalated this matter onto MTN on the 2nd April and guess what? no response once again from them.

Whats happening MTN? All this bad service that you guys are providing me with? but im sure once this is logged someone will automatically call me and respond to this cause they need to protect their brand online but we receive **** service when we call in.

Please review

********** 629

lets hear what **** excuses i receive this time

0
Replies (2)
NS
Nazier S's update05 Apr 2019, 13:37
Reviewer Update
And just like i said once i log this complaint i would receive some sort of update, however you have now added this data onto a number which i have not added in my query, how do you constantly make silly mistakes like this. i expect this matter to be sorted as soon as possible as this is getting ridiculous now
NS
Nazier S's update07 Apr 2019, 12:13
Reviewer Update
This matter has now been resolved by Mervin Pillay. This is truly someone you guys need to keep at your company as he resolved this issue within a matter of hours.