ONCE AGAIN! MTN...

Item: MTN South Africa
Rating: 2
Author: kgotso M

Once more, am sending another complain to MTN. I have been trying the whole morning to get a hold of a call center agent on 808, either my calls automatically hang up or there's an answer with nothing but complete silence in the background. I'm not going to allow MTN to this to me once again, with only 4 months remaining on my contract, I just can't take this any longer. Will someone please contact me regarding cancellation, I need this done ASAP. MTN REQ:*** thanks

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Replies (1)

MTN South Africa's replyOfficial

26 Aug 2015, 11:58

Hello Ktriple01,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Thank you for taking my call & please let us know should you need help.

We would like to assure you that we are actively working to improve our service levels.

Regards
Thabang

Best regards,

MTN South Africa's reply26 Aug 2015, 11:58

Official

Best regards,

ONCE AGAIN! MTN...

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