NM
Namishka M

1 reviews | Active since Apr 2017

16 May 2017, 16:00

once again dissapointed with MTN

<p>My review dated 15th April Refers</p> <p>on the 15th April I attempted to reach out to MTN service providers regarding my new cellphone contract that i had undertaken and did not receive my Pro rata data bundle and minutes. I was re - assured by MTN that i would receive my full pacakge on the 14th May 2017. On the 14th May i ONLY received my minutes and no data bundle.</p> <p>my contract stipulates 50 anytime minutes and 100mb of data. I am astounded at the level of incompentency on the part of Mtn. i had encountered endless problems from the time i decided to take the contract which were :</p> <p>1- wrong information being conveyed to me about my contract by MTN staff</p> <p>2- not receving my pro rata bundle on time</p> <p>3- not receiving my monthly data bundle on time for the month of May</p> <p> </p> <p>Please advise as to why i did not receive my data on time as stpulated in my contract</p> <p> </p>

0
Replies (0)