KC
Kobus C
1 reviews | Active since Mar 2009
26 Jan 2016, 11:49
Once again - Anyone with more than one braincell
For the past 2 months I have again, after MONTHS of trying to get this stupid company to send me my bills in PDF as it used to, been getting the stupid \link to see bill"emails!!!<br> Can someone inform me how much I have to pay MTN this month!!!! MINUS Itemized billing as I do not get the billing anymore!!!<br> As stated on numerous time - \""CANT WAIT FOR MY CONTRACT TO EXPIRE SO THAT I CAN RID MYSELF OF THIS USELESS COMPANY!!!\"" Just about 3 months left!!<br> <br> See previous:<br> ***<br> REQ:***<br> REQ:***<br> REQ:***"""
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Replies (1)
MTN South Africa's replyOfficial
27 Jan 2016, 11:18Hello coe22920,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note the balance due for invoice dated 2016-01-20 is R 389.60. You may also contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non MTN line) for your account balance.
Rest assured that it is not our intention to displease you and we are actively working to improve the system for easy access and security.
Kind Regards,
Zukiswa
REQ:***
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note the balance due for invoice dated 2016-01-20 is R 389.60. You may also contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non MTN line) for your account balance.
Rest assured that it is not our intention to displease you and we are actively working to improve the system for easy access and security.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply27 Jan 2016, 11:18
Official
Hello coe22920,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note the balance due for invoice dated 2016-01-20 is R 389.60. You may also contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non MTN line) for your account balance.
Rest assured that it is not our intention to displease you and we are actively working to improve the system for easy access and security.
Kind Regards,
Zukiswa
REQ:***
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly note the balance due for invoice dated 2016-01-20 is R 389.60. You may also contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non MTN line) for your account balance.
Rest assured that it is not our intention to displease you and we are actively working to improve the system for easy access and security.
Kind Regards,
Zukiswa
REQ:***