ON HOLD FOR OVER AN HOUR TO CANCEL

Hi, <br> <br> Ive been on hold with your call center 808 for over an hour - I have taken pics to show the on hold time..<br> I want to cancel my data contract and move to prepaid. The lady I spoke to last week said if I cancelled today (20th) I wont be billed for the next month data contract (Im on month to month after a 24 month contract expired). Please can you effect my cancellation today and not bill me for the next months data usage. I have photos showing the on hold time that shows ,as per CPA, that I have made all reasonable efforts to cancel my contract today - my duty in this regard has been fulfilled. PS. I have also mailed your [Email Removed] email - but they take 5 days to respond - this is a data contract.. I (thankfully) dont have a voice contract with you.. I cannot afford to hold on for hours with your call centre at my cost. Please cancel my contract (move over to prepaid) with immediate effect and do not bill me for the next month. <br> my number is ***. You can contact me on ***.