AM
Alton M
1 reviews | Active since May 2015
17 Sept 2018, 12:41
Old contract outstanding
I had a contract with MTN about 6 years ago and recently discovered that according to ITC, I owe mtn R190. I have tried numerous times to get info on this so that I can settle but my attempt has been in vain. Can someone please assist me.
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
18 Sept 2018, 08:24Goodday Stacey
Please accept our apologies for the delay and inconvenience experienced.
A request has been sent to the legal dept to urgently provide feedback on your request to be removed from ITC.
I will further liaise with you via email: ***.
We would like to assure you that we aim to consistently deliver a professional service to our customers and again apologize for any inconvenience this may have caused you.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
MTN South Africa's reply18 Sept 2018, 08:24
Official
Goodday Stacey
Please accept our apologies for the delay and inconvenience experienced.
A request has been sent to the legal dept to urgently provide feedback on your request to be removed from ITC.
I will further liaise with you via email: ***.
We would like to assure you that we aim to consistently deliver a professional service to our customers and again apologize for any inconvenience this may have caused you.
Warm Regards
Roanne Juggannadh
Complaints Management Team
Best regards,
AM
Alton M's updateReviewer Update
18 Sept 2018, 10:01Hi Roanne
I look forward to the confirmation.
Thanks
AM
Alton M's update18 Sept 2018, 10:01
Reviewer Update
Hi Roanne
I look forward to the confirmation.
Thanks
AM
Alton M's updateReviewer Update
20 Sept 2018, 14:49I paid this amount up 2 days ago and was promised a paid up letter and I’m STILL waiting.....
AM
Alton M's update20 Sept 2018, 14:49
Reviewer Update
I paid this amount up 2 days ago and was promised a paid up letter and I’m STILL waiting.....