Old Contract

Morning

I had a two year contract with MTN December 2013 till December 2015, and that was a biggest mistake of my life.A month before my contract ended I received a call from a Consultant from MTN ,telling me that my contract will be ending the following month , and asked me whether I would like to extend the contract and upgrade since I do qualify.I declined since I was not happy with the contract and I did inform the Consultant I was not happy so I will not the be extending my contract.The final month they deducted money for the phone and that was the end of my contract with MTN .

7 Months down the line without any money deducted from my contract I received a call from a lawyer saying that my account has been handed over to them by MTN.I was angry and shocked since the contract has ended .To date I have been receiving numerous messages about this contract. And months ago a guy I spoke to told me he will understands my story and he will speak to MTN and get back to me, he never did.

A today I received a call for a LAWYER that my case has been handed over to.I explain to him the same story I have been say since my contract ended.The guy was very rude and spoke in a very condescending manner towards me , telling me that HE IS A LAWYER .I also lost my cool and telling him to give someone else in the office so I can talk to them. He dropped the phone in my ear.

I am very tired of explaining this story because ,none explains to be why do I owe money for a contract that ended ? I have not changed my banking details if there was money that I was still owing why did they stop deducting from my account ? why hand over my account to the lawyer without communicating with me? And why wait 7 months to communicate with me let me know about all this..

I am very annoyed by this , and I need an explanation for all this..