JN
Johan N
1 reviews | Active since Mar 2009
27 May 2015, 10:26
Oh sorry...It's the strike
Faulty phone booked in on the 12th of May. Phoned the call centre...STRIKE voicemail and call is cut. <br> honed HVC. Voicemail about operating hours and call is cut.<br> Phone the store. \Oh the phone was collected but they can't tell me when it will be fixed because... STRIKE. <br> <br> Absolutely terrible service MTN.<br> <br> Nobody can give me an answer... "
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MTN South Africa's replyOfficial
05 Jun 2015, 15:11Hello maxxis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply05 Jun 2015, 15:11
Official
Hello maxxis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***