1 reviews | Active since Mar 2009
OH NO MTN
I am so upset this morning as my lines have been suspended. This means no UBER and no contact with my family. I have reinstated my debit order and trusted it will go off my account. As my Data is off I cant access my accout. I have insureance still on my bil for a tablet that I have upgraded twice. Very dissapointed again. And to top it all off when I went to upgrade They said they are very busy. I waited for 25 minutes only to be told they dont have any tablets in stock. Please contact me urgently via email.
Good day Aneen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request to our live system team to investigate the problem. Kindly check your device every 2 hours.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Aneen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request to our live system team to investigate the problem. Kindly check your device every 2 hours.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,