Offline?

So since the 9th of March 2016 I have been calling in to the MTN call center to move my debit order from the 15th to the end of each month, I got through to them once, and was told they were offline and there is no-one that can help me and was told to call back later.<br> <br> When I called back later, I could not get through, I go through all the voice prompts and eventually just get cut off.<br> I have been trying to call in since then everyday and could not get through to anyone.<br> Today, 22 March 2016, I got an sms to pay my account, which I have been trying to sort out since the 9th! I called in again, finally got through to someone and once AGAIN, they were offline!<br> <br> So now because of MTN's systems not working properly, my account has been suspended! After I have tried sorting out the problem all they do is suspend your account when in fact its's their systems that don't work.<br> <br> It comes down to this, MTN is quick to jump on your account if there is money outstanding, but when it comes to there customer service and request for help, it doesn't seem like your are a priority to them.<br> <br> I, for one, am done with MTN.