Odd billing and not answering calls
I have received a statement from MTN that rather looks odd, what really irritates me is that they have become completely incontactable. I have been calling the 808 number for two days straight, phone rings, then music plays and eventually it cuts off by itself.
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MTN South Africa's replyOfficial
06 Mar 2015, 12:19Hello mdkaptured,
We are truly sorry for any inconvenience caused and for the delayed response.
Kindly can we request that you contact us through our live chat service by copy and pasting the link below in your internet browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
Kindly can we request that you contact us through our live chat service by copy and pasting the link below in your internet browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply06 Mar 2015, 12:19
Official
Hello mdkaptured,
We are truly sorry for any inconvenience caused and for the delayed response.
Kindly can we request that you contact us through our live chat service by copy and pasting the link below in your internet browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
Kindly can we request that you contact us through our live chat service by copy and pasting the link below in your internet browser, type in your cell-phone number, click on next and wait for the chat window to appear:
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Regards
Tim
MTN Complaints Management Team: REQ:***