o feedback/responce to complaint

I purchases a new contract on 17 Nov 2015. As part of the new contract , there was a special, l get 10 gigs of data for three months. It took almost a week to get any data on my new phone. Then pro rata to the 25th( which is now the 26th for some unknown reason). Not only did it take so long after numerous calls and visits to the branch before the data was installed, they removed of R17 of airtime I had on the phone- I had to top up. Now on the 17th of the month they wipe put the data and only give me the new data on the 25/26th. I have been with out data since the 17th. And once again they have taken the airtime I once again purchased, approx R15. Promises of coming back to me doesn't happen. Does any one care any more - no service in the industry whats so ever.I do not not think Icasa is even worried, the last time I had a complaint, I received a phone call 6 months later. <br> <br> This is a business phone and the inconvenience of not having data on the phone is huge