KM
Keitu M

1 reviews | Active since Sept 2010

22 Oct 2015, 12:43

Number still not released a month later

It turns out that my number is still on contract after even after receiving the feedback below.<br> <br> Hello yvonne1,<br> <br> Thank you for your post.<br> <br> We would like to sincerely apologize for the inconvenience caused.<br> <br> Please be advised that your query has been resolved.The number has been migrated to prepaid. <br> <br> Regards <br> Lorriane <br> REQ:***

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Oct 2015, 16:07
Official
Hello yvonne1,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Kindly note that *** was migrated to prepaid on 2015-09-10, the number is now on prepaid.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***