1 reviews | Active since Sept 2015
NUMBER PORTING
good day <br> <br> I have about two weeks ago left MTN and moved to Vodacom and received horrible service, I then came back to MTN to take out a contract with the network I was on for almost 15 years, the contract gets approved but because I want to keep my number and need to port back this was stalled. I have to terminate this contract because MTN claim that I must wait 60 days before I n come back, is this how they treat people who want there network again after so many years, I have researched and found no law that states a person has to wait 60days before I can port back. this is utter ******* and horrible service from MTN and totally disgusted with the service, this is a prepaid number moving back to prepaid, NOT A CONTRACT. <br> highly ****ed of with this utter ******* service and such excuses for porting and loosing out on my contract and loosing out on my phone I was looking forward to. <br> <br> I really hope this is dealt with and I can receive some feedback with a matter of urgency as your service is pathethic
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately if you port out, and you decide to port back in, there is a 60 day waiting period.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately if you port out, and you decide to port back in, there is a 60 day waiting period.
Regards
Thabelo
REQ:***
Best regards,
