Number ported to mtn
<p>i got an SMS that my port was approved, I immediately tried to call MTN as I had not requested a port. My number has now being ported and I have lost signal/network with my current service provider. Please help I am worried about ***** on my account and missing important calls. spoke to Smangele at the call center and she couldn't help. Please help me</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad to hear that the porting was reversed successfully to your service provider .
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***4
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we are glad to hear that the porting was reversed successfully to your service provider .
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
warm regards
mike
Complaints Management Team
Reference Number: ***4