Number migration disaster.
<p>We migrated 3 business contract numbers on (Black) Friday 25th November this year.</p> <p>I was actually taking them back to Vodacom but a work colleague convinced me to go with MTN. The Black Friday deal looked to be a good one so I agreed. What a mistake. The numbers are still not connected (11 days later). All we get from the staff member at MTN is hollow promises and B.S.</p> <p>It's a pity I allowed myself to be convinced to go to MTN and not Vodacom.</p>
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MTN South Africa's replyOfficial
06 Dec 2016, 21:15Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply06 Dec 2016, 21:15
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,