Number for Life taking two weeks

Good day<br> <br> Can someone please assist, I app**** for new MTN contract in Newtown junction on the 24th March 2016 and I advised the consultant who assisted me that, I would like to keep my old mtn number and the contract be transferred thereof, however until today I have not received my phone, and every time I go to the store, I keep getting the same message that the number for life is still in progress. I'm extremely disappointed and it now the third week, surely that number for life process doesn't take that long? May I request that this be actioned A.S.AP. and whoever is responsible , can they get up and do something please, I'm loosing my patience and very annoyed at this stage, as a result I want to cancel everything and move to Vodacom.<br> <br> Regards