NW
Natalie W
1 reviews | Active since May 2012
28 Aug 2015, 13:10
Number for life/sim swap
I have received my new phone and have been waiting 3 days for the new sim and phone to work. Branch told me it would be up and working in 2-48 hours. We now on almost 72 hours and still phone and sim are not working.
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Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 14:03Hello natswil,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
As per our conversation earlier, according to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
As per our conversation earlier, according to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
MTN South Africa's reply14 Sept 2015, 14:03
Official
Hello natswil,
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
As per our conversation earlier, according to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
As per our conversation earlier, according to our records, the sim swap was successful done and all services are active.
We look forward to improving on the service delivery to you.
Regards
Matshidiso
REQ:***