Number Duplication Issues and ****** remarks by your staff members.

Number Duplication Issues and ****** remarks by your staff members. I took out a new cell phone contract from MTN. A gift for someone else then turned into horror. It happens that someone has had this number on a contract before - so its a recyled number. BUT let me first state that I had bought this sim card and rica this number - as a pay as you go number ABOUT 6 MONTHS BEFORE.. I then asked Mtn to port the PRE PAID NUMBER to the new contract number - As this number was already in use as a pre paid number and we didnt want to change numbers again.

THIS is where the problems began when this number was a "pre paid " number we never had one issue with the number - not even annoying call centre calls - nothing. Then when this number was attached to a contract number - oh so magically - there were about 6 "subscriptions" that was going off on this number . All the airtime dissapered. I then called in for assistance and was told that there was indeed a some subscrciption service we had subcribed to - which is a blatent LIE - as we never subcribed to ANY service - as well as why is this all of a sudden NOW - but not when this was a pre paid number ???? I then went to the nearest MTN store to sort this issue out and inform them I never subcribed to any services . And the store tells me that I have about 6 of these services that are going off ( which when I called the call centre I was told there was only one)..please explain - which I must remove - so I got very annoyed because of the no care attitude of the staff as to to say oh well thats just tough that the airtime is gone for things I never subcribed to - so yes I was very annoyed and irritated - because of their no care attitude toward a customer that is annoyed and upset at this *****nce - as no one could give me answers as to why all of a sudden these subcrpitions - which i never subcribed to and which were never on this number when it was a pre paid number - is now all of a sudden going off on this number - CLEARLY THIS IS A **** BY MTN - who is giving out numbers to these services. I then requested that ALL and any subcription charges - any junk sms and and junk calls be removed from this number . I also told them TO REMOVE THIS NUMBER FROM ALL and ANY DATABASES at once and I dont want to ever recieve such ******* again - as i never once had a issue when it was a pre paid number - MTN is involved in these schemes. I NEVER SUBSCRIBED TO ANYTHING...oh and guess what - not even 24 hours later I recieved yet another sms regarding a subscription service. I also got told oh well tough for you that all my airtime is gone even though I did NOT subcribe to anything - this was done by MTN , so I got annoyed at the consultant with their no care oh well - attitude. not giving me any answers to my questions. The consultant then in her african language insulted me as a f**** white person who is just throwing a scene - upon discovering we could undestand what she was saying - because we rep**** to her comment --- she walked away saying "oh S*** ! Oh but we forget ****** comments are just a one way thing in SA arent they ????