1 reviews | Active since May 2016

17 May 2016, 12:18

Number does not exist for every second caller that tries calling me.

<p>Hi there, I run my own business and constantly have people telling me that they cannot get hold of me on my cellphone because it says that the number does not exist. I have surely lost plenty of business because of this. The service seems to work intermittently. Some times people get through other times they get the number does not exist message.</p> <p> </p> <p>Please help me to resolve this asap as I cannot change my number.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply23 May 2016, 12:56
Official

Good Day Justin-chapman,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.

Kind Regards,

Zukiswa

REQ:***

REQ:***

's update23 May 2016, 14:17
Reviewer Update
Hi there, my cellphone number is ***