jP
jonathan P
1 reviews | Active since Dec 2013
08 Sept 2015, 20:19
number cannot recharge
Good Day,<br> <br> I have tried numerous time to get my new number to be recharged by other people.<br> <br> Everytime I ask somebody to send me airtime or data then it does not allow them. Says number does not exist or the destination is invalid.<br> <br> I have no idea how many times I had asked your centre to sort this out.<br> <br> How can I use this number if it can't be recharged?<br> <br> Number is : ***
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MTN South Africa's replyOfficial
10 Sept 2015, 11:05Hello jonathan david,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The correct code for me2u transfer is dial *141*3# select option to transfer airtime. If you get an error please dial 173 to report the problem.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The correct code for me2u transfer is dial *141*3# select option to transfer airtime. If you get an error please dial 173 to report the problem.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 11:05
Official
Hello jonathan david,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The correct code for me2u transfer is dial *141*3# select option to transfer airtime. If you get an error please dial 173 to report the problem.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The correct code for me2u transfer is dial *141*3# select option to transfer airtime. If you get an error please dial 173 to report the problem.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,