Number blocked for no reason

<p>I have been waiting for my numbe to be unblocked for more than a week now and i still can't do any commnunication with my number. This is very annoying as I can't do anything that I need to do because of this.</p> <p> </p> <p> </p> <p>Dear Valued Customer,</p> <p>Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.</p> <p>Kindly be advised that we have sent an urgent request to our retentions department to have your contract cancelled as per your request.</p> <p>Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you</p> <p>warm regards</p> <p>mike</p> <p>Complaints Management Team<br />Reference Number: ********** 6</p>