Ntoko is the worst CSA @ MTN

Hi managers,<br> <br> Why am I emailing all of you? I am DESPERATE!!!!!<br> <br> I've been battling to have my Blackberry 9320 blacklisted since it was ****** from my house last week Monday. On the odd occasion I managed to get through to the customer service centre, I either hang on for dear life or when engaging with an agent, I'm told your black listing system is offline.<br> <br> Meanwhile, every day that goes by, the culprit roams the streets freely. <br> <br> ***<br> IMEI - ***<br> Blackberry 9320<br> Prepaid<br> ****** 06 April 2015<br> <br> I had the DISPLEASURE of dealing with Ntoko, a most RUDE African guy who treated me with the most disdain and disgusting service ever. Screaming at me and instructing me like I am the agent and he is the typically angry customer. MTN's service is most putrid. Why would you hire such an individual who is angry at the world. The call was made to 173 at 08h37 - this morning and I request the call centre manager to pull this recording and take action against this agent who is successfully tarnishing your BRAND. He don't belong anywhere near the csa industry as he is blatantly rude and provoking customers like me. When your phone is ******, CLEARLY you'l