DP
Desiree P
1 reviews | Active since Jul 2015
18 Sept 2015, 11:42
Nowhere I go!
It's been two months since I logged a billing query relating to my contract with MTN and to date nothing has been done about - MTN insists on blocking my services every month knowing very well that my issues are a fault of their system. Even worse I can't even call the call centre because they've blocked my services with the pre-recorded voice suggesting I call my nearest contact centre - WOW! At this point in time I probably might just consider the Cell C contract buy-out - MTN is not about resolving my issue!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Sept 2015, 17:19Hello Desrae0210,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We pick up that a credit of R392.91 was passed to your account on 2015-09-14 and that your line has been unsuspended.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We pick up that a credit of R392.91 was passed to your account on 2015-09-14 and that your line has been unsuspended.
Kind Regards
Siphumezo
Ref#: ***
Best regards,
MTN South Africa's reply19 Sept 2015, 17:19
Official
Hello Desrae0210,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We pick up that a credit of R392.91 was passed to your account on 2015-09-14 and that your line has been unsuspended.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We pick up that a credit of R392.91 was passed to your account on 2015-09-14 and that your line has been unsuspended.
Kind Regards
Siphumezo
Ref#: ***
Best regards,