PN
Paul N
1 reviews | Active since Feb 2012
07 Dec 2015, 12:20
Now its 3 DAYS and still no DATA
Monday 12.11pm and still no data a nothing done Since saturday... Ticket Ref SMC/***6<br> Disgusting service . on ***. Now dial 173 says I MUST PAY FOR THE FREE 173 CALL. Absolute appalling that I must pay for their NON SERVICE DELIVERY.. Disgusting. All it is, is \PASS the BUCK""""
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Replies (1)
MTN South Africa's replyOfficial
12 Dec 2015, 09:41Hello paulnaude100,
We sincerely apologize for the delayed response any inconvenience caused as a result of this.
I have checked on the system and it shows that your number is connecting on the internet and is loaded the data products, I have also asked for your number to be investigated as you cannot call 173 says you must pay, that should be resolved by Monday.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologize for the delayed response any inconvenience caused as a result of this.
I have checked on the system and it shows that your number is connecting on the internet and is loaded the data products, I have also asked for your number to be investigated as you cannot call 173 says you must pay, that should be resolved by Monday.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply12 Dec 2015, 09:41
Official
Hello paulnaude100,
We sincerely apologize for the delayed response any inconvenience caused as a result of this.
I have checked on the system and it shows that your number is connecting on the internet and is loaded the data products, I have also asked for your number to be investigated as you cannot call 173 says you must pay, that should be resolved by Monday.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologize for the delayed response any inconvenience caused as a result of this.
I have checked on the system and it shows that your number is connecting on the internet and is loaded the data products, I have also asked for your number to be investigated as you cannot call 173 says you must pay, that should be resolved by Monday.
Kind Regards
Nompumelelo
REQ:***