1 reviews | Active since May 2009
<p>At first I loved MTN... I was a customer for over 15 years, then, in a last few short years the service dropped, the prices went up and the call quality deteriorated. I moved from loving them to being somewhat annoyed... then I started to dislike them because of their arrogance, however I have solidly moved on to HATING MTN. Your approach as a company, is *********. I decided to leave MTN as a subscriber, and you are preventing the port. Not on a legitamate basis, but in a ********* and underhanded way. I've read the recent articles about your porting practices, and now chatted to FNBConnect, and you think that blocking my port will keep me with you. YOU ARE WRONG. All you did is success in convincing me that I must exit my MTN shareholding as well, because I don't want to be a part of a business that instead of wowing customers, tries to keep them by bully tactics and ********* behaviour, and then masks it as technical issues.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly request the other service provider to resubmit the port out request, once the port has been submitted please contact our port support held desk on *** (free from an MTN cellphone number) to manually authorise the port out.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly request the other service provider to resubmit the port out request, once the port has been submitted please contact our port support held desk on *** (free from an MTN cellphone number) to manually authorise the port out.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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