1 reviews | Active since Dec 2016
Noviwe Nomzaza
<p>I have been struggling to process my claim through different facilatators for the past three days. The frustration was buliding up until I was assisted by Noviwe. She ensured that that my claim is received and and confirmed reception thereof. I felt the service was great, and am hopeful I will not encounter any glitches in the process of getting my phone after the 72hour waiting period.</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***