jM
jacques M

1 reviews | Active since Sept 2011

24 Feb 2016, 21:53

nothing rectified and now handed over and listed.

ok so this has now been going on for a little shy of a year... i have had 1 person contact me the entire time, to which sweet nothing was done, instead a few days later i get phoned by lawyers telling me i owe mtn money, 4000 odd (i refused to pay from the end of July until they sorted out my acc). please bare in mind that this was 4 months after my first post here, I think it was the september 2015. i explained the story and they said they were returning the accounts to mtn. not even a month later i got another call from some more lawyers telling me i now owed over R22 000. i explained my story again, was told they would follow up on it but instead i have now been black listed... This is now the second time you lot have *****ed me around with business... I dont think there are enough words in the english language to completely describe how i feel about MTN. and now on top of it you dont take calls any more, only complaints via email...

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Feb 2016, 18:11
Official
Hello Jakes011,

Thank you for your post

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

We have escalated the matter to our legal department for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***