Nothing gets done

The following complaint was posted on 4 December 2017. I am still paying for a contract that I never signed for.

Misleading call from mtn on my landline I was phoned on my landline. Two ladies told me that I was going to be rewarded with paying a lower fee on my contracts. they told me the reason was that MTN clients were complaining about the service and that they did not want people to go to other service providers. They mislead me with wrong info. They told me they would send me papers to sign to get lower fees. Two days later I got an email to thank me for applying for a new contract. SEQ NO: UV ********** DEALER CODE: 405289. I don't want this new contract. Utterly misleading.