Nothing been done about "MTN Menlyn not accepting a device for screen repair because the OEM charger is not present"

<p>Its been more than 7 days since this issue was raised and all that MTN has done is logged their standard response of "we appologise and are working on our service levels". This is very poor customer service!</p> <p> </p> <p>I have written a long and detailed review that was somehow not published. So here is the short version.</p> <p>I arrived at the MTN Menlyn Park Shopping centre store and waited 45min for assistance.</p> <p>Had a terrible argument with a rude and arrogant consultant who identified himself as "Second in charge".</p> <p>Could not hand my tablet with a cracked screen in for repair because the OEM charger was not present.</p> <p>What happens now that I have throwen the charger away because it is broken and no longer works?</p> <p>That means that I can never have my device repaired?</p>