BC
Blanche C
1 reviews | Active since Jul 2022
15 Jul 2022, 12:50
NOT WORTHY OF A HELLOPETER STAR FOR THE TRASHY CUSTOMER SERVICE
I WANT MY CONTRACT TO BE CANCELED EFFECTIVE IMMEDIATELY!!! I WANT MY NAME TO BE CLEARED EFFECTIVE IMMEDIATELY!!! I CANCELED MY CONTRACT IN MARCH 2022 AND ONLY TO FIND OUT A WEEK AGO THAT THE CONTRACT IS STILL ACTIVE. POOR CUSTOMER SERVICE. THE CONSULTANTS AT THEIR BRANCHES CAN'T ASSIST WITH CANCELING CONTRACTS ON THE SPOT. MTN IS JUST MONEY-SEEKING. THIS MATTER WILL BE DEALT WITH BY THE OMBUDSMAN SINCE THERE IS NO CLARITY ON THIS MATTER, MTN DOES NOT WANT TO TAKE ACCOUNTABILITY FOR ITS NEGLIGENCE, NO INVESTIGATION OF ENQUIRY UPON THIS MATTER AND TO OFFER A SATISFACTORY AND FAIR RESOLUTION.
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