Not willing to construct a contract
Really MTN? I have been a loyal paying customer of yours for many years. You sell phones but you are not willing to construct a package for me on a device of my choice?
I then believe if you do not meet me halfway somewhere I will not continue in being a customer of yours.
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
01 Mar 2019, 08:54All I was looking for was an Iphone SE 64gb phone on the "MTN Made For Me Medium" package and that this package allows me to top up when I need on my own. Surely a big company as yourself can make this happen?
's update01 Mar 2019, 08:54
Reviewer Update
All I was looking for was an Iphone SE 64gb phone on the "MTN Made For Me Medium" package and that this package allows me to top up when I need on my own. Surely a big company as yourself can make this happen?
MTN South Africa's replyOfficial
01 Mar 2019, 11:48Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply01 Mar 2019, 11:48
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
's updateReviewer Update
04 Mar 2019, 06:14Thanks, for the response. When will I get feedback as if the sales agent calls me again today with the same attitude or nonsense today I'm done with MTN.
's update04 Mar 2019, 06:14
Reviewer Update
Thanks, for the response. When will I get feedback as if the sales agent calls me again today with the same attitude or nonsense today I'm done with MTN.
's updateReviewer Update
04 Mar 2019, 14:45Let me be more clear, as it seems my complaint caused confusion? Do not know how?
I want a Iphone SE package deal over 24 months. If you can sell it cash you can sell it on contract. Thats my complaint
's update04 Mar 2019, 14:45
Reviewer Update
Let me be more clear, as it seems my complaint caused confusion? Do not know how?
I want a Iphone SE package deal over 24 months. If you can sell it cash you can sell it on contract. Thats my complaint
's updateReviewer Update
07 Mar 2019, 11:10Thank you for not getting back to me and completely delaying this process.
's update07 Mar 2019, 11:10
Reviewer Update
Thank you for not getting back to me and completely delaying this process.