Not willing to assist a customer. Just pass it on!

I was employed and had a MTN contract. I was retrenched before the contract expired and send MTN my retrenchment letters from a store to close account seeing that i was retrenched. Now 6 years later I received calls and sms's from attorneys saying I owe MTN R46 000 + . When try to contact anyone to try and assist me at MTN they just pass me from one person to the next. Finally they tell me the cant help me I need to contact the attorneys but all I get from them is the amount and how and when I will make payment. <br> No one cares about the facts and just want to get the money.<br> I'm willing to pay for the handset amount that was outstanding but not R46000.00 + for something I never used or airtime never used.<br> After 48 min holding on to their legal department I got cut off and had to redial.<br> This is not the way to treat a customer and after being unemployed for 14 months that account wasnt used in the period as it was suspended immediatly due to non payement.<br> <br> CAN ANYONE THAT CAN MAKE AN INFORMED DECISION CONTACT ME REGARDING THIS MATTER. I WANT TO CLOSE THIS ACCOUNT BUT WILL FOR SURE NOT PAY THAT OUTSTANDING AMOUNT THEY WANT ME TO JUST PAY WITHIN 7 DAYS