aM
anathi M
1 reviews | Active since Jul 2011
30 May 2019, 16:08
Not updating itc
I would like to complain about Mtn who’s not updating my credit profile but im paying them everymonth. If they are not overcharging or *****ing our data its something else Im really tired of them and im going to complain to ombudsman now
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
31 May 2019, 09:39 Good day Anathi
Thank you for bringing this to our attention.
I have tried to contact you on both your numbers, however I am unable to get through to you. Your account is not listed with legal, so I would like more information about the credit profile.
Please advise what time I can contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Complaints Management Team
Thank you for bringing this to our attention.
I have tried to contact you on both your numbers, however I am unable to get through to you. Your account is not listed with legal, so I would like more information about the credit profile.
Please advise what time I can contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Complaints Management Team
Best regards,
MTN South Africa's reply31 May 2019, 09:39
Official
Good day Anathi
Thank you for bringing this to our attention.
I have tried to contact you on both your numbers, however I am unable to get through to you. Your account is not listed with legal, so I would like more information about the credit profile.
Please advise what time I can contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Complaints Management Team
Thank you for bringing this to our attention.
I have tried to contact you on both your numbers, however I am unable to get through to you. Your account is not listed with legal, so I would like more information about the credit profile.
Please advise what time I can contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards
Roanne Complaints Management Team
Best regards,
aM
anathi M's updateReviewer Update
02 Jun 2019, 09:05You can contact me anytime
U don’t understand the point there’s no wat it can be listed with legal while im paying monthly however my credit profile is not being updated since 2012
U don’t understand the point there’s no wat it can be listed with legal while im paying monthly however my credit profile is not being updated since 2012
aM
anathi M's update02 Jun 2019, 09:05
Reviewer Update
You can contact me anytime
U don’t understand the point there’s no wat it can be listed with legal while im paying monthly however my credit profile is not being updated since 2012
U don’t understand the point there’s no wat it can be listed with legal while im paying monthly however my credit profile is not being updated since 2012