SM
S M
1 reviews | Active since Aug 2015
13 Oct 2015, 19:38
Not true to your words
I was given a <br> *** and I've been calling the call center with no help. Now I just want to find what wrong have I done to MTN to deserve this treatment, I never miss payments. Can I get a working network and be billed correct is that too much to ask?
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
14 Oct 2015, 08:55Hello Mvulane,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that a billing query was logged ref# (REQ:***), charges were validated as correct. Please note you were billed for calls made to premium numbers.
Please visit www.mtn.co.za to see the sky terms and conditions.
As for the network issue please email them on *** or call ***
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that a billing query was logged ref# (REQ:***), charges were validated as correct. Please note you were billed for calls made to premium numbers.
Please visit www.mtn.co.za to see the sky terms and conditions.
As for the network issue please email them on *** or call ***
Regards
Nompumelelo
REQ:***
MTN South Africa's reply14 Oct 2015, 08:55
Official
Hello Mvulane,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that a billing query was logged ref# (REQ:***), charges were validated as correct. Please note you were billed for calls made to premium numbers.
Please visit www.mtn.co.za to see the sky terms and conditions.
As for the network issue please email them on *** or call ***
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note that a billing query was logged ref# (REQ:***), charges were validated as correct. Please note you were billed for calls made to premium numbers.
Please visit www.mtn.co.za to see the sky terms and conditions.
As for the network issue please email them on *** or call ***
Regards
Nompumelelo
REQ:***
