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Chris B
1 reviews | Active since Jul 2011
05 Apr 2015, 09:21
Not stop sms spam
MTN sends me not stop SMS spam. Despite the fact that I am in the opt out database, despite my numerous opt out requests. MTN is actually breaking the law and my next step is the consumer complaints commission. You disgust me MTN. What do you gain by harassing your customers? I have received over ten SMS messages this week. Six of them today.
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Chris Bi,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Chris Bi,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Best regards,