Not satisfied with service

I app**** for a data sim contract at the canal walk branch upper level store on the 08.10.2022 the lady by the name of Tasha assisted me, my deal was approved and all paperwork was signed on the day. I requested to port my prepaid number to mtn the consultant told me she will call me Monday morning to collect my simcard as the port will go through on Monday only as its weekend... I waited allow morning on Monday and no call I then decided to take a drive to canal walk to find out what was going on only to find out Tasha was off sick. Another consultant assisted me and to get the deal concluded amd the port requested sent to release my number and simcard got activated later that evening. I feel that I need to be compensated in a way as if I did not make my way to the store on the 10.10.2022 I would probably been still waiting on the simcard to get activated amd no one would have called me